How to Recover a Dead Etsy Listing
Bringing a “dead” Etsy listing back to life starts with understanding why it disappeared. Maybe the listing expired after 4 months, was deactivated, sold out, or was removed for a policy issue—each cause needs a different fix to fully recover a dead Etsy listing and its sales potential.
In this guide, you’ll learn how to find missing listings in Shop Manager, renew expired listings, reactivate inactive ones, deal with policy removals, and then revive visibility with fresh SEO, photos, and engagement tactics so you can confidently recover a dead Etsy listing.
What does a “dead” Etsy listing actually mean?
A “dead” Etsy listing is seller slang, not an official status. It usually means a listing that is technically still there, but no longer getting views, favorites, or sales. It feels invisible.
On Etsy’s side, a listing can be:
- Active but buried in search, so traffic has dried up.
- Expired after its 4‑month term.
- Inactive because you or Etsy turned it off.
A dead listing is any of these that has stopped performing and needs attention, not just time.
Signs your listing is dead vs just slow
A listing is probably just slow if:
- It still gets some views every week.
- You see occasional favorites or add‑to‑carts.
- It sells now and then, even if not often.
It feels dead when:
- Views have dropped close to zero for weeks.
- No new favorites or messages about it.
- Other similar items in your shop still get activity.
In short, if everything else is moving but this one listing is a ghost town, you can treat it as dead and ready for a refresh.
How long Etsy listings stay active and visible
By default, an Etsy listing stays active for 4 months (about 120 days) from the date you list or renew it. After that, it expires unless you renew it manually or have auto‑renew turned on.
Active does not always mean visible. A listing can be active in your shop but:
- Pushed down in search results by stronger competitors.
- Hidden from buyers if it is sold out or deactivated.
So a listing can be “alive” in your dashboard but practically invisible to shoppers.
Difference between expired, inactive, and under‑performing listings
Understanding Etsy’s terms helps you know what you are fixing:
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Expired listing
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Reached the end of its 4‑month term.
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Moves into the Expired section in Shop Manager.
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You must pay the small renewal fee to make it active again.
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Inactive listing
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Manually deactivated by you, sold out, or turned off due to issues like shop suspension.
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Sits in the Inactive section and does not appear in search or your public shop.
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Can usually be reactivated, but if it expired while inactive, you will need to renew it first.
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Under‑performing listing
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Still Active, not expired or inactive.
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Shows up in your shop, but gets very few views, favorites, or sales compared with similar items.
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This is what many sellers call a “dead” listing: technically fine, but ignored by buyers and search.
Once you know which bucket your listing is in, it is much easier to decide whether you should renew it, revive it with changes, or let it rest in peace.
First check: is your listing really gone or just hidden?
Before you panic about a “dead” Etsy listing, you want to confirm its actual status. Many “missing” listings are simply expired, inactive, sold out, or hidden behind a filter in Shop Manager. A quick check can save you a lot of stress and guesswork.
How to find missing, expired, or inactive listings in Shop Manager
Start in Shop Manager on desktop or mobile web:
- Go to Shop Manager → Listings.
- At the top, look for Listing status filters.
- Click through these one by one:
- Active for items currently for sale.
- Expired for listings that hit their 4‑month limit and did not auto‑renew.
- Inactive for listings you manually deactivated or hid.
- Sold out (or check Orders & Shipping) to see if the item simply sold its last quantity.
If you find the listing under Expired, you can renew it for the standard listing fee and it will get a new 4‑month window. If it is Inactive, you can reactivate it, and if it has also expired while inactive, Etsy will prompt you to renew first.
If you truly cannot see the listing under any status, move on to policy and removal checks.
What to do if Etsy deactivated or removed your listing
Sometimes Etsy steps in and deactivates or removes a listing for policy reasons. When that happens, they almost always leave a trail:
- Check the email inbox tied to your shop, including spam and promotions, for a message from Etsy about a removed or deactivated listing.
- In Shop Manager, look for a Policy violations section. There you can see listings Etsy has removed, along with the reason.
If the listing appears on your Policy violations page, read the explanation carefully. For some types of removals, especially under Etsy’s newer creativity standards, you may see a View & appeal option. You can then submit details about how you make, design, or source the item, plus supporting photos or documents, for Etsy to review.
If there is no appeal option, your best move is to adjust your other listings so they clearly follow the same policy, and avoid relisting the same item in its old form.
When a dead listing is due to policy issues or copyright problems
A listing can also “die” because of intellectual property (IP) or other policy violations. Common triggers include:
- Using protected logos, characters, or brand names without permission.
- Selling items that do not meet Etsy’s handmade, vintage, or supply rules.
- Content that breaks safety, prohibited items, or mature content guidelines.
If Etsy removed your listing after an IP infringement report, you will receive an email that names the reporting party and explains that Etsy had to disable the content. Etsy does not decide who is right in the dispute; they simply act on the report.
In that situation:
- Do not relist the same design or upload duplicates while the issue is unresolved. Repeat reports can lead to account restrictions or suspension.
- If you believe the claim is wrong, contact the rights holder directly using the details in the email, or speak with a legal professional for advice.
- Review Etsy’s policies so future listings are clearly compliant before you invest more time in them.
Once you know whether your listing is expired, inactive, removed, or under a policy flag, you can decide your next step with confidence instead of guessing where it went.
Quick fixes to bring a dead Etsy listing back to life
A “dead” Etsy listing usually means it is still technically active, but views, favorites, and sales have dropped to almost zero. The good news: you can often revive it with a few quick, smart changes instead of rebuilding your whole shop.
When should you renew vs relist from scratch?
Renew when the listing is basically solid but just needs a nudge:
- It has some favorites, sales history, or reviews.
- The product is the same and still fits your brand.
- You only plan to tweak SEO, photos, or price.
Renewing keeps your listing’s history, which can help trust and conversion. It simply gives the listing a fresh 4‑month term and a small visibility bump in some areas of search and browse.
Relist from scratch when the listing has deeper problems:
- Very few or no sales after months of being active.
- Outdated photos, weak title, or confusing description.
- You are changing the product enough that it feels new.
A brand‑new listing can sometimes perform better than endlessly renewing something that never really worked.
How often to renew without wasting fees
You pay a fee every time you renew, so you want those renewals to be intentional, not random. In most cases:
- Avoid renewing the same listing multiple times a day just to “bump” it. That rarely helps long term and eats fees.
- Renew when you actually make meaningful changes, or when stock sells out and you restock.
- If a listing is getting some views and favorites but no sales, test a renewal after you update SEO or photos, then watch stats for a week or two before renewing again.
Think of renewal as a small boost layered on top of good content, not a magic button.
Tweaks you can make in 10 minutes that actually help
You do not need a full overhaul to wake up a dead Etsy listing. In 10 focused minutes you can:
- Tighten your title: Move the most important buyer keywords to the front and remove filler words.
- Swap your first photo: Use a brighter, closer image with a clean background so it stands out in search.
- Refresh 2–3 tags: Replace vague tags with specific phrases buyers would actually type.
- Clarify the first lines of your description: Add a short, skimmable summary of what it is, who it is for, and key features.
- Adjust quantity and processing time: Showing more stock and a realistic, not overly long, processing time can increase buyer confidence.
Make one small batch of changes, renew (if it makes sense), then give the listing time to gather data before you tweak again.
Refreshing your Etsy SEO so the listing can be found again
When a listing goes quiet, refreshing your Etsy SEO is often the fastest way to wake it back up. Etsy’s search now looks at your title, tags, description, attributes, categories, and even your first photo together, so small, smart changes across all of these can make a big difference.
How to update your title with real buyer search phrases
Start with the title, but keep it short and human. Etsy’s latest guidance encourages clear, easy‑to‑scan titles, not long keyword salads. Aim for under about 15 words and make sure the first few words clearly say what the item is.
A simple structure that works well:
Main item + top traits (material, style, color, size)
For example: “Personalized Leather Dog Collar, Engraved Name Tag, Small–Large”
To find real buyer phrases:
- Look at Etsy search suggestions as you type your main keyword.
- Check your Shop Stats → Search terms to see what people already used to find you.
Use one or two of those high‑intent phrases in the title, but skip spammy extras like “gift for her gift for mom birthday gift” and move those ideas to tags or the description instead.
Choosing better tags for a listing that stopped getting views
Tags are where you can spread out and catch more searches. Etsy recommends:
- Use all 13 tags. Every unused tag is a missed doorway into search.
- Make tags multi‑word phrases, like “boho wall art” or “minimalist gold ring,” not just “boho” or “ring.”
- Avoid repeating the same words across tags or copying your category/attribute exactly as a tag. Those already act like keywords.
For a dead listing, refresh tags by mixing:
- What it is: “linen table runner,” “ceramic coffee mug”
- Who/what it is for: “gift for new mom,” “nursery wall decor”
- Style and occasion: “boho farmhouse decor,” “rustic wedding centerpiece”
If a tag does not sound like something a real person would type into a search bar, replace it.
Writing a clear, skimmable description that helps SEO
Descriptions now help Etsy understand your listing too, so do not waste this space.
A simple layout:
- First 1–2 sentences: Repeat your main keyword naturally and say exactly what this item is.
- “This personalized leather dog collar is hand‑stitched and engraved with your pet’s name and phone number.”
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Key details section: Use short paragraphs or a quick bullet list for size, materials, colors, options, and what is included.
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Use‑case and benefits: One or two short paragraphs about how or why someone would use it (gift, everyday use, decor).
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Care, shipping, and policies: Keep it clear and honest.
Sprinkle your important phrases in naturally. Avoid stuffing the same keyword over and over; Etsy favors readable, buyer‑friendly content.
Using attributes, categories, and materials the smart way
Think of categories and attributes as “bonus tags” that Etsy gives you. They help your listing match very specific searches and filters.
For each listing:
- Choose the most specific category that truly fits your item. Being in “Statement Ring” or “Nursery Wall Art” is better than just “Jewelry” or “Art.”
- Fill out every relevant attribute: color, size, style, occasion, holiday, recipient, pattern, and so on. If more than one option fits (for example “coral” and “red”), use both.
- Add materials that buyers actually care about and might search for, like “sterling silver,” “organic cotton,” or “soy wax.”
If a word already appears exactly in your category or attributes, you do not need to repeat that exact phrase as a tag. Use your tags for extra angles and long‑tail phrases instead.
Refresh these four areas together and your “dead” listing has a much better chance of being matched to the right searches and climbing back into view.
Giving your dead listing a visual glow‑up
When old photos are killing clicks
If your Etsy listing is “dead,” there is a good chance the photos are the problem. Shoppers make snap decisions from tiny thumbnails, so dark, cluttered, or outdated images can stop clicks before they start.
Look for these warning signs: your main photo is vertical and gets awkwardly cropped in search, the product is tiny in the frame, colors look different from real life, or the background is busy and distracting. Etsy recommends clear, horizontal or square images with at least 2000 px on the shortest side so they stay sharp and crop well in thumbnails.
If your photos were taken years ago on an old phone, or every image looks different in style, it is time for a visual reset. Consistent, bright, well‑lit photos instantly make a “dead” listing feel new again.
Simple product photo changes that boost views
You do not need fancy gear to give your listing a glow‑up. A few simple changes can make a big difference:
- Fix the lighting. Use soft natural light near a window, avoiding harsh direct sun and strong shadows. Etsy’s own photography guides suggest indirect daylight for accurate color and detail.
- Clean up the background. Use a plain wall, simple backdrop, or styled scene that fits your brand but does not compete with the product.
- Reframe your hero image. Make the first photo a horizontal or square shot with the product centered and large enough to see details, leaving a little border so it crops nicely in search.
- Show scale and use. Add one photo that shows the item in a real‑life setting or next to a common object so buyers understand size and how it is used.
- Keep a consistent look. Use similar lighting, angles, and editing across all photos so your shop feels cohesive and professional.
Often, retaking just the first 1–3 photos with better light and framing is enough to improve click‑through rate on a struggling listing.
Adding listing videos to help conversions
Once your photos are refreshed, a short listing video can help turn views into sales. Etsy allows one silent video per listing, up to 15 seconds long, with a maximum file size of 100 MB and common formats like MP4 or MOV. Audio is removed, so focus on clear visuals rather than sound.
Great listing videos do not need to be complex. Use your phone, keep the camera steady, and record a simple clip that:
- Shows the product from multiple angles
- Demonstrates movement, texture, or how it works
- Gives a quick “in use” moment, like wearing the jewelry or opening the bag
Etsy’s seller guides suggest trimming your clip to around 5–15 seconds and avoiding heavy filters so colors stay true. Upload the video under the Photos and video section of your listing, preview how it looks, and publish.
That tiny bit of motion can be enough to catch a shopper’s eye, answer their questions, and bring a once‑dead listing back to life.
Pricing and offer tweaks that wake up old listings
How to know if your price is scaring buyers away
If a listing has views but almost no add‑to‑carts or orders, price is one of the first things to question. Open your stats and look at:
- Views vs. visits: If people are clicking in from search but leaving fast, they may see a price that feels too high for what you are offering.
- Conversion rate: For many handmade and vintage shops, a healthy conversion rate often sits somewhere around 1–3%. If yours is far below that while similar items are selling, your price might be the problem, not the product.
Search your main keyword and compare your price to similar items with recent sales. If you are way above the cluster of successful listings, you either need to raise the perceived value (better photos, clearer benefits, premium positioning) or gently lower the price to sit closer to that range.
Also check your shipping cost plus item price together. Buyers look at the total. A low item price with high shipping can scare them off just as fast as an expensive base price.
Trying free shipping, discounts, or bundles on a dead listing
A “dead” Etsy listing sometimes just needs a more tempting offer. You can test:
- Free shipping on orders over a certain amount, then slightly adjust your item price to cover part of the cost.
- A short, clear sale (for example, 10–20% off for a few days) to create urgency and help the listing re‑enter search with fresh activity.
- Bundles or sets, like “buy 2, save 10%” or a multi‑pack version of your product. This can raise your average order value while still feeling like a deal to the buyer.
Run each test for a limited time and watch your stats. If views and add‑to‑carts go up, you are on the right track. If nothing changes, switch to a different offer instead of stacking endless discounts.
Using variations and add‑ons to make the listing more appealing
Variations and add‑ons can turn a flat, ignored listing into something that feels custom and exciting. Think about what buyers often ask for and build that into the listing:
- Color, size, or style variations so shoppers can pick exactly what they want without leaving the page.
- Personalization options, like names, dates, or custom text, with a small upcharge.
- Add‑ons, such as gift wrapping, upgraded materials, matching accessories, or faster processing.
Price each variation and add‑on clearly so buyers understand what they are paying for. This not only makes the listing more attractive, it also lets you earn more per order without raising the base price so high that it scares people away.
Using data to decide if the listing is worth saving
Data takes the emotion out of the decision. Instead of guessing whether a dead Etsy listing is worth saving, you can look at a few key numbers and patterns to see if it still has real potential or if it is quietly telling you to move on.
Reading your Etsy stats to see what went wrong
Start in Shop Manager → Stats, then filter by the specific listing and a useful time frame, such as the last 30 or 90 days.
Pay special attention to:
- Visits: If visits suddenly dropped after a certain date, something changed. Maybe search placement slipped, a trend faded, or you edited the listing and hurt your SEO.
- Traffic sources: Check how many visits come from Etsy search, Etsy ads, social media, or “direct.” If search traffic is near zero, your keywords or relevance are likely the problem. If social traffic vanished, you may have stopped promoting it.
- Conversion rate (orders divided by visits):
- Lots of visits but almost no orders usually means an issue with price, photos, description, or trust signals.
- Very few visits but a decent conversion rate means people like it when they find it, so the main problem is visibility.
Also look at favorites and add‑to‑cart actions. If people interact but do not buy, they might be price‑sensitive or comparing you with a better offer.
Comparing your dead listing to top competitors
Next, search Etsy like a buyer would. Use the main keywords from your title and see what shows up on the first page.
Compare your dead listing to the top results on:
- Price range: Are you way above or below similar items without a clear reason?
- Photos and styling: Do their images look brighter, clearer, or more modern? Are they showing scale, lifestyle shots, or multiple angles that you are missing?
- Shipping and processing time: Long processing or high shipping costs can quietly kill conversions.
- Offer and value: Do competitors include extras, bundles, personalization, or better materials for a similar price?
If your listing looks weaker in several of these areas, you have a clear to‑do list. If you already match or beat them and still get no traction, the product itself may not be resonating with Etsy shoppers.
Signs it’s time to retire the product and move on
Sometimes the kindest thing you can do for your shop is to let a listing go. It may be time to retire a product when:
- You have very low visits and almost no sales over several months, even after improving photos, SEO, and price.
- The conversion rate stays poor (for example, under 1–2 percent) while similar items in your shop convert much better.
- The product depends on a trend that has clearly passed, and search results show fewer recent sales or newer styles replacing it.
- The item is expensive or time‑consuming to make, and the profit does not justify the effort, even if it sells occasionally.
- You feel no excitement about improving or promoting it anymore. That lack of energy usually shows in the listing and marketing.
Retiring a listing does not mean it was a failure. It means you listened to the data, learned what buyers want, and freed up your time and creative energy for products with a better chance to thrive.
Driving fresh traffic to your revived listing
Easy social media posts that send clicks back to Etsy
You do not need a huge following to send fresh traffic to a revived Etsy listing. What matters is posting clear, simple content that makes it easy to click through.
Focus on one product at a time. Create a short post that shows:
- what it is
- who it is for
- why it is special
- a direct call to action like “Tap to shop on Etsy.”
On Instagram or TikTok, quick behind‑the‑scenes clips work very well: packaging an order, a before/after of your product in use, or a 10‑second “new in the shop” video with text on screen and your Etsy link in the caption. Short, vertical videos are heavily pushed by most platforms and can keep sending traffic for days.
On Facebook, share a single product photo with a short story: how you designed it, a customer use case, or a seasonal angle. Add your Etsy listing link near the top of the post so people do not have to hunt for it.
Try to post about your revived listing a few times in different ways instead of once and disappearing. Rotate formats: one day a lifestyle photo, another day a customer review screenshot, another day a quick demo video. Consistency matters more than perfection.
Using Pinterest and email to breathe life into old listings
Pinterest is perfect for “dead” Etsy listings because pins can keep sending traffic for months after you post them. Create several fresh pins for the same product using different photos, titles, and text overlays. Aim for clear, search‑friendly phrases like “personalized dog tag gift” or “boho wall art for bedroom” in your pin titles and descriptions. Pinterest currently favors new, original pins over constant repins, so keep adding fresh images over time.
Link every pin directly to the Etsy listing, not just your shop home. Save your pins to relevant boards (for example, “Gifts for Mom,” “Minimalist Home Decor,” or “Wedding Details”). That helps Pinterest understand what your product is about and show it to the right people.
Email is your warmest traffic source. Even a tiny list of past buyers or interested subscribers can revive an old listing. Send a short email that:
- highlights the product with one strong image
- explains what changed (new photos, new options, better price)
- includes one clear button: “See it on Etsy.”
You can also add the revived listing to a small “featured products” section in your regular newsletters so it keeps getting gentle exposure without a hard sell.
How a small promo or sale can reset your listing momentum
A well‑timed promo can give a sluggish listing a fresh burst of clicks and conversions, which Etsy’s algorithm reads as a positive signal. You do not need a huge discount; even 10–15 percent off, or a short weekend sale, can be enough to nudge shoppers who were on the fence. Increased activity during a sale often leads to better visibility in search and recommendations, and some sellers notice a lingering boost even after the sale ends.
Use sales strategically rather than running them nonstop. Short, clearly framed promos like “48‑hour relaunch sale” or “This week only for email subscribers” feel special and give people a reason to click now. Promote the sale across your social channels and email list with the same message and direct links to the specific listing.
You can also try small, targeted offers instead of broad discounts: free shipping on that item, a bundle price when they buy two, or a free mini add‑on for a limited time. These offers can improve your click‑through and conversion rates without cutting too deeply into your margins, while still sending Etsy the signal that your revived listing is active and appealing.
Preventing future Etsy listings from going dead
Setting up a simple refresh schedule for older products
Think of your Etsy shop like a garden. If you check in regularly, listings are far less likely to “die.” A simple refresh schedule keeps things moving without eating your whole week.
A good starting point is to review older listings every 30 to 60 days. Once a month, sort your listings by lowest views or sales and pick 5 to 10 to refresh. For each one, do at least one small improvement: update a photo, tweak the title, adjust tags, or improve the first lines of the description.
You can also set a quarterly “deep clean” day. On that day, look at:
- Listings with no sales in the last 90 days
- Items with a very low click‑through rate from search
- Products that get views but almost no purchases
Decide whether each one needs a refresh, a new main photo, a price check, or to be retired. Keeping this on a simple calendar reminder makes it a habit instead of a stressful emergency.
Testing small changes instead of overhauls
When a listing slows down, resist the urge to change everything at once. If you overhaul title, tags, photos, and price in one go, you will not know what actually helped.
Instead, treat each listing like a mini experiment. Change one main element at a time, then give it at least 2 to 4 weeks to gather data:
- First test a new main photo or thumbnail
- Next round, adjust the title and tags
- Later, try a small price or shipping change
Keep a simple note or spreadsheet with the date and what you changed. If views or sales improve, you have a clear winner you can repeat on other listings. If nothing changes, you can roll back or try a different tweak without feeling lost.
Creating new listings the right way from day one
The best way to prevent dead Etsy listings is to launch them strong. Before you hit publish, do quick keyword research by typing what you would search for into Etsy and noting the autocomplete suggestions. Use those real phrases naturally in your title, first lines of the description, and tags.
Start with at least 5 to 10 clear photos that show scale, details, and how the item is used. Add a short video if you can, even a simple spin or close‑up. Fill out attributes, categories, and materials accurately so Etsy knows where to place your product.
Finally, give every new listing a mini launch: share it on social media, pin it to Pinterest, and send it to your email list if you have one. That early burst of traffic and engagement helps the listing build healthy momentum, so it is far less likely to go “dead” later.
What to do if nothing works on a dead listing
If you have tried SEO tweaks, new photos, price changes, and promos and the listing is still flat, it might be time for a bigger move. At this stage, you are deciding whether to duplicate the listing, reuse parts of it, or retire the product from Etsy completely.
When to duplicate and start a brand‑new listing
Duplicating and creating a brand‑new listing makes sense when:
- The old listing has a long history of very low clicks or terrible conversion.
- You have changed the product enough that it feels “new” anyway.
- The title, tags, and photos were so off that fixing them would be like rebuilding from scratch.
A fresh listing gives you a clean slate in search and stats. Use the “copy” option in Shop Manager, then rewrite the title, tags, and description, and upload updated photos. Avoid running both the old and new versions at the same time for the exact same product, since that can split your traffic and look spammy.
Reusing photos, reviews, and ideas without confusing buyers
You can absolutely reuse good elements from a dead listing:
- Photos: Bring over your best images, but change at least a few angles, backgrounds, or styling details so returning shoppers can see it is current.
- Reviews: You cannot move reviews to a new listing, but you can reference them in your description, like “Over 500 happy customers love this style in our shop.”
- Ideas: Keep what worked in your old description and pricing, just present it more clearly.
Make sure the new listing matches what buyers will actually receive. If the product has changed, update every photo and detail so no one feels misled.
Deciding whether to move the product off Etsy altogether
Sometimes a “dead” Etsy listing is really a product‑market mismatch for this platform. Consider moving the product off Etsy if:
- It consistently sells better on your own website, at markets, or on another marketplace.
- It attracts lots of views but almost no purchases, even after major changes.
- It is very niche, very high‑ticket, or very bulky to ship, and Etsy’s audience is not responding.
In that case, deactivate the listing, keep your photos and copy for your own site or another platform, and free up your Etsy energy for products that actually gain traction. Letting go of one stubborn listing often makes room for the next bestseller.
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