Etsy Seller Questions

I sell on Etsy and I'm getting star-only buyer reviews with no text. Did Etsy change review requirements, or why would review text be missing?

I run an Etsy shop and got star-only reviews with no text. Did Etsy change reviews, and how can I encourage buyers to leave a written review?

I sell an item with multiple color options on Etsy and I’m unsure whether my main thumbnail should show one clear color or all colors, and why.

I’m a new Etsy seller and a buyer asked to change the shipping address before I ship. What’s the safest way to keep Etsy seller protection?

For an Etsy listing with multiple color options, should I use the clearer single-color photo or a multi-color group photo as the main thumbnail?

I just opened a new Etsy shop and I’m only getting a couple views per day. Besides Etsy SEO, what should I focus on to get consistent views?

I got my first international Etsy order, but my available balance is under $1. Are Etsy fees, shipping label costs, or a payment reserve causing this?

I had a buyer forget to apply an Etsy-funded site-wide coupon at checkout. Should I refund the difference or cancel and have them reorder?

I sell small flat items and used Etsy USPS letter labels, but now the app only shows $4+ Ground Advantage. Did Etsy remove it or change a setting?

I just launched a new Etsy shop selling crochet and 3D-printed items and want to improve search visibility. What are the most effective next steps and photo styles?

I opened a new Etsy shop a few days ago and I’m only getting a couple views per day. Besides Etsy SEO, what can I do to increase views and traffic?

I use Etsy Shop Stats to track traffic and orders, but I can’t find the custom date range filter anymore—did Etsy remove or move it?

I run an Etsy shop and saw a Seller Handbook article about truthful advertising and discounts. Is Etsy enforcing stricter pricing and sale rules?

I opened my Etsy shop a few months ago and Etsy Ads spend is nearly 50% of attributed revenue. Is that normal for a new shop, or should I change my approach?

I got a fake Etsy sale email right after publishing a new listing, but no order appears in my dashboard. How do I confirm my shop is safe and prevent phishing?

I sell physical products on Etsy and a buyer says a delivered package is missing items. What steps should I take, and how does Etsy Purchase Protection handle this?

I got an email claiming an Etsy sale, but there’s no order or notification. How can I confirm it’s phishing and protect my Etsy account if I clicked?

I’m getting an error when saving shipping settings on my Etsy listings. What common issues cause this, and what steps can I try to fix it?

An Etsy buyer says items are missing from a delivered package. I’m sure I packed everything—should I ask for photos and use carrier weight scans, and can Etsy refund from my funds?

I deactivated an Etsy listing because I’m unsure it complies with Etsy policies—can Etsy still take action on it or my account while I review?