SpySeller

Can someone at my address buy from my Etsy shop and leave a review?

Anonymous • in 14 hours • 1 answer

I run an Etsy shop and I share a home with a roommate who wants to purchase one of my items. We would be using the same shipping address, and they’d like to leave a review after the order.

Is it allowed for someone in the same household to place an order and review it, and what should I do to avoid any issues with Etsy?

Answers

Hi! Yes, Etsy does allow genuine purchases and reviews from friends/family as long as the review is honest and there’s no “material connection” (shared finances) and it isn’t being done just to generate a review—but a roommate at the same address is the kind of situation that can get flagged, and the review (or even the order) may be removed or scrutinized if Etsy thinks it looks like shilling.

If your roommate truly wants the item, the safest way to avoid issues is:

  • Don’t treat it like a “review-building” order. Don’t ask for a review, don’t discuss what rating to leave, and don’t do anything that makes the “sole purpose” seem like getting feedback.
  • Keep finances completely separate. They should use their own Etsy account and their own payment method (no shared credit card, no shared bank account, no shared PayPal, no shared gift card balance tied to you).
  • Don’t give them a special deal in exchange for a review. If you offer a discount, make it something you’d offer to any buyer (like a shop-wide sale), not a “roommate-only” arrangement tied to leaving a review.
  • Fulfill it like a normal Etsy order. Mark it shipped properly (and tracking if you normally use it). Avoid anything that looks like a fake transaction.

One extra practical note: even if you do everything “right,” same household/same address orders can still be flagged by Etsy’s systems, and the review may not stick. If your main goal is “supporting you and leaving a review,” I’d honestly skip the review part and just let them purchase (or have someone outside your household buy instead).

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