Should You Offer Free Shipping on Etsy? Pros & Cons
Discover if free shipping on Etsy fits your handmade shop, weighing search boost, conversion rates, profit margins, product pricing, and buyer expectations.
I sell handmade jewelry on Etsy, mostly priced in the $18–$45 range. For the past year I offered free shipping by building the shipping cost into my item prices, but I’m considering switching to calculated shipping or only offering free shipping on orders over $35.
For jewelry in this price range, what tends to perform better—free shipping on every item or the $35+ free shipping guarantee? If you’ve tested both, what changes did you notice in conversion rate, average order value, or customer expectations?
Hi! For handmade jewelry in the $18–$45 range, a hybrid usually performs best: turn on Etsy’s $35+ free shipping guarantee for US buyers (so your $35–$45 pieces and multi-item carts ship free), and use calculated shipping or a low flat-rate for the under-$35 items. That setup tends to protect conversion on your higher-priced items while still nudging $18–$30 shoppers to add a second item to hit the threshold—without forcing you to “hide” shipping inside every single listing price.
What sellers typically notice when switching between the two:
Free shipping on every item (built into price):
$35+ free shipping guarantee (US) + shipping under $35:
A couple of practical tips to keep the “under $35” listings from taking a conversion hit:
If you want to test cleanly, do it in two equal windows (like 30 days each) and compare: conversion rate, AOV, and “orders with 2+ items.” Try not to change photos/titles/Etsy Ads budgets at the same time, or it gets muddy fast.
If you tell me your usual shipping cost (US) and your typical order mix (single-item vs bundles), I can suggest a simple pricing/shipping structure that keeps your margins stable while still feeling “free shipping friendly” in your Etsy listings.
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