Do Etsy Reviews Increase Sales?
Discover how more Etsy reviews boost buyer trust, improve your shop’s SEO, increase conversion rates, and drive consistent sales growth for your listings.
I run an Etsy shop selling digital planners, printable wall art, and other instant-download files. I’ve been open about six months and added nearly 100 listings, including a stretch of posting one new listing every day for about 90 days. I’ve also filled out listing details (photos/video, all tags, attributes), tried running discounts, tested Etsy Ads, and promoted on social media, but I’ve only made a couple sales and many listings have little to no recent traffic.
One listing gets visits and favorites but rarely converts, and I’m not sure if the issue is my pricing, listing photos, descriptions, keywords, product differentiation, or something about the niche being too competitive.
What are the most common listing or shop issues that stop Etsy from showing digital downloads (or stop shoppers from buying), and how should I troubleshoot favorites-without-sales on a specific digital product?
Hi! What you’re describing is usually a mix of two things: (1) Etsy is showing your listings a bit, but the listing isn’t converting well enough to earn more visibility over time, and/or (2) you’re in very competitive “broad keyword” territory (digital planners + printable wall art) where the winners have stronger differentiation, stronger thumbnails, and more trust signals (reviews, brand recognition, proven conversion). Daily listing helped you get the short “new listing” testing window, but if Etsy doesn’t see solid click-to-buy performance, that boost fades and the listing stops getting pushed.
Here are the most common issues that stop digital downloads from getting shown or stop shoppers from buying:
Now, for your “favorites but no sales” listing, here’s the most practical way to troubleshoot it without guessing:
Treat favorites as a signal, not a goal.
Favorites often mean “cute, maybe later,” “waiting for a discount,” or “comparing options.” It’s only a buying signal if you’re also seeing add-to-carts and purchases.
Check if the listing is attracting the wrong shopper.
Open your listing and ask: in the first 2 lines of the title + first photo, is it painfully clear:
If any of that is “somewhere in the description,” many people will favorite and leave.
Pretty lifestyle images are fine later, but the first images must answer objections.
If your listing looks even slightly more confusing, it’ll lose conversions.
If you want, paste the text of your best-performing listing’s title + the first photo (or a screenshot of your first 3 images) + what format it is (GoodNotes/printable/Canva). I can tell you the most likely conversion bottleneck and what I’d change first without turning it into a huge project.
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