How to Offer Local Pickup on Etsy
Learn step‑by‑step how to offer local pickup on Etsy, set clear policies, use coupon codes, protect Star Seller stats, and keep in‑person handoffs safe.
I sell physical items on Etsy and a nearby customer asked to pick up their order instead of having it shipped.
I’m concerned about how to handle local pickup safely and how to protect myself if there’s no tracking to confirm delivery (and how it might affect seller metrics). What’s the best way to set up an Etsy order for local pickup and document that the customer received it?
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Related questions
I run an Etsy shop selling physical items and want to offer local pickup so buyers aren’t charged shipping while staying within Etsy’s rules.
I’m a U.S.-based Etsy seller with a USPS package to Germany stuck at a pickup point. How can I find local tracking/pickup details, and what should I tell the buyer?
I shipped an Etsy international order via USPS and tracking stopped after pickup. What can I do to trace or escalate, and when should I refund?
I’m opening an Etsy shop as a partnership with my mother and need to know whose legal name to enter for taxpayer details and if it must match the primary account holder.
I run an Etsy shop and I’m getting lots of Etsy views and visits but only one order. What’s the difference, and how can I improve conversions?
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