How to Handle “Item Not Received” Cases on Etsy
Learn how to prevent and resolve Etsy “item not received” cases with clear policies, tracking, buyer communication, refunds, and Purchase Protection tips.
I run a small dessert business, and I want to start selling my own recipes online as digital products on Etsy. I’m considering offering either written recipes (PDFs) or a more detailed video-based course, but I’m not sure what the best delivery method is (Etsy digital files vs. a cloud link).
What’s the typical way Etsy sellers package and deliver recipe content or cooking courses, and what policies or restrictions should I watch for when selling this type of digital product on Etsy?
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