Etsy Featured Listings: How to Curate Your Shop Homepage
Etsy featured listings help spotlight bestsellers on your Shop Home; pick 4 (or sections), order them for cohesive photos, and rotate a queued set for seasons.
I sell original designs on Etsy, and a customer messaged me saying they found one of my designs listed on Temu for a lower price and plan to buy it there instead.
I’m not sure if the Temu listing is using my exact images/files or just a very similar copy, but it looks like my work. What steps should I take to report it and protect my designs, and is there anything I should change in my Etsy listings or policies to prevent this from happening again?
Hi! I’m sorry you’re dealing with this — the best move is to (1) save solid evidence, (2) file an IP infringement report with Temu through their IP reporting flow (or “Report this item” on the product page), and (3) tighten how you display/ deliver your design assets on Etsy so fewer “clean” files/images are easy to scrape.
First, do this today (before anything changes)
How to report it on Temu (the practical path)
If it’s “similar” but not identical
What to change in your Etsy listings to reduce copying (it won’t stop it 100%, but it helps)
Extra protection that’s worth considering (especially if this is a top seller)
What to say to the customer (so you don’t lose them)
Keep it simple and professional: thank them for the heads-up, explain you can’t verify that Temu listing is legitimate/authorized, and remind them what they get buying from you (quality control, correct sizing/files, support, revisions if you offer them, clear licensing/usage terms). Avoid sounding accusatory; focus on value and buyer protection.
One last note: sadly, you usually can’t “policy your way out” of this on Etsy — your best defense is fast takedowns + limiting clean previews + consistent monitoring (periodic reverse image searches on your bestsellers). If you tell me whether you sell physical items, digital downloads, or POD, I can suggest the best “anti-scrape” listing setup for your exact product type.
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