SpySeller

Why does Etsy say “No delivery services are available for this package” when buying a shipping label?

Anonymous • in 2 days • 1 answer

I’m a newer Etsy seller trying to purchase shipping labels through Etsy for two customer orders. One label purchased normally, but for the other order Etsy shows an error that says no delivery services are available for the package.

The shipping address and my package size/weight look correct, and reopening the label screen hasn’t changed anything. What usually causes this message, and what steps should I check to get a label purchased through Etsy?

Answers

Hi! That message almost always means Etsy can’t find any carrier/service that matches the combination of to-address + package type/dimensions + weight + ship date for that specific order—so one detail is either formatted in a way the carrier won’t accept, or the package info is outside what Etsy can rate for the services it offers.

Here’s the quick checklist that fixes it most often:

1) Re-check the shipping address formatting (even if it “looks right”)

  • Remove any special characters/emojis and try plain Roman letters only (accents like ñ/é can break rating).
  • Keep lines short—abbreviate long street names, move extra info to Address line 2, and remove extra punctuation.
  • Make sure state/province and ZIP/postal code are in the correct format (a single wrong character can cause “no services available”).

2) Double-check package details (this is the #1 cause)

  • Confirm your package type isn’t accidentally set to something incompatible (like a Flat Rate box/envelope when you’re using your own packaging, or vice versa).
  • Re-enter dimensions and make sure Length is the longest side (some systems choke if width/height is larger than “length”).
  • Sanity-check weight units (lb/oz): it’s easy to type “16” thinking ounces while Etsy is treating it differently in the background depending on the field.
  • If you’re near a service cutoff, try slightly adjusting: add 0.1 oz / remove 0.1 oz, or round dimensions up realistically. Sometimes an “on the edge” value makes every offered service disappear.

3) Try a different delivery service/carrier option (if shown)
If Etsy is defaulting you into a service that can’t be used for that package (size/weight/class restrictions), switching to another USPS class (or another carrier option if you have it) often makes services appear again.

4) Check the ship date and your label settings

  • Set the ship date to the next business day (occasionally “today” can bug out late in the day).
  • If you’re using saved package presets, try selecting a different preset or “custom package” and retyping values.

5) Rule out a temporary Etsy/carrier hiccup
Open the order in a different browser (or private/incognito), and try again later. If the carrier-rate connection is having a moment, it can show up as “no delivery services” for only some destinations.

If you still can’t buy the Etsy shipping label
The safe workaround is to buy the label directly from the carrier (or another label service) and then complete the order on Etsy by entering the tracking number manually. You’ll still be able to mark the order shipped and keep your tracking updated for the buyer.

If you tell me (a) domestic vs international, (b) package dimensions + weight, and (c) whether the address includes anything unusual (accent marks, very long lines, etc.), I can help you pinpoint the most likely culprit fast.

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