SpySeller

Why is Etsy holding my payments for 14 business days on a new shop?

Anonymous • tomorrow • 1 answer

I recently opened a new Etsy shop and have started getting orders. In my payment account, Etsy says my funds will be available after a 14-business-day hold, which is much longer than what I remember from a previous shop.

Is the 14-business-day payment hold a permanent payout schedule, or is it a temporary reserve for new shops that eventually changes to faster deposits?

Answers

Hi! What you’re seeing usually isn’t a “permanent payout schedule” like weekly vs daily deposits—it’s Etsy delaying when your order money becomes Available for deposit. For many new Etsy shops, Etsy commonly holds funds for about 14–20 days after each sale (and sometimes longer depending on shop/account standing), and then once the money becomes available you can still get it deposited on whatever deposit schedule you’ve chosen (daily/weekly/etc.). Over time, some shops do see funds become available faster, but Etsy doesn’t promise a specific date when the delay will shorten, and in some cases a delay can stick around if Etsy’s risk systems keep flagging the account.

A couple of things to check so you know which “hold” you’re dealing with:

  • New seller availability delay (most common): Your orders show a date ~14 business days out before they become available. This is about when funds clear, not how often Etsy sends deposits.
  • Payment account reserve: Etsy may also place a reserve where a percentage of your funds are held on a rolling basis. If this is on your account, you’ll typically see reserve details in your Payment account and you’re usually notified.
  • 5-day bank/security hold: If you recently added/changed bank details, Etsy can add a separate short security hold.

What helps it improve (and also helps avoid reserves) is boring-but-consistent performance: ship on time within your stated processing time, upload valid tracking when you can (or buy labels through Etsy if that fits), avoid cancellations/refunds, and make sure your bank + seller verification info is fully completed. Also, if you’re relying on cash flow, try setting your processing times and inventory to what you can comfortably fulfill—Etsy tends to get more cautious when a brand-new shop gets a sudden spike in orders.

If you tell me what your Payment account shows (for example: does it mention a “reserve,” or does it just list each order with an “available for deposit” date?), I can help you pinpoint whether this is just the normal new-shop delay or an actual reserve on the account.

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