Etsy Seller Questions - Page 13

I sell on Etsy and want to know where most shoppers discover listings in 2026—Etsy app/search or Google—so I can focus my Etsy SEO and marketing.

I’m trying to open an Etsy shop but I can’t complete bank verification because I can’t access my online banking to view the test transaction code.

I sell stickers on Etsy via untracked letter mail, and recent orders seem quiet. Should I message buyers to confirm delivery, or is that intrusive?

I’m a new Etsy seller trying to learn Etsy SEO and understand how keywords, titles, tags, and categories work together to get found in search.

My Etsy shop gets 5–6 days of traffic and sales, then 2–3 weeks of little to no views. Is this normal Etsy search rotation or something to fix?

I run an Etsy shop and I’m building an email list. What’s the biggest email marketing challenge: setup/automations, mobile design, or content planning?

I’m a new Etsy seller doing local delivery/pickup and don’t always have tracking. Is it normal for Etsy to hold funds longer, and how should I handle this?

I’m trying to use Etsy Marketplace Insights for keyword research, but search queries won’t load results. What causes this, and how can I fix it?

I sell handmade items on Etsy and want to reassure buyers my products are original and high quality amid complaints about low-quality AI-generated listings.

I’m a new Etsy seller and buyers have claimed damaged items or missing deliveries. Is this common, and how should I handle documentation, returns, carrier claims, and Etsy refunds?

I sell instant digital downloads on Etsy, but buyers still expect physical items and ask for refunds. How can I reduce mistakes and handle reviews?

I ship lightweight sticker orders on Etsy with letter mail labels, but tracking is unreliable and buyers report missing deliveries. What more reliable options do I have?

I have an Etsy order marked delivered by tracking, but the buyer says it never arrived. What steps should I take with the buyer, carrier, and Etsy?

An Etsy buyer says my handmade beaded bracelet bead shattered after a few days of normal use. Should I request photos, offer a replacement, or refund?

I’m a new New York Etsy seller and I’m confused about NY sales tax. If Etsy collects and remits tax, do I still need a Certificate of Authority and file returns?

I sell Canva templates on Etsy and got a 1-star review claiming they had to pay for Canva. Should I message the buyer, reply publicly, or try removal?

I sell custom, made-to-order items on Etsy, and a buyer wants to keep both items but also get a free remake of the piece they don’t like.

I sell custom collage artwork on Etsy and a recent buyer went quiet after delivery. What’s the best way to follow up, and how long should I wait?

I sell vintage collectibles on Etsy, and a buyer left a 5-star review but mentioned a disclosed chip. Should I reply publicly or leave it?

I run an Etsy shop and the Help Center sends me back to sign-in when I click “Contact Support,” so I can’t chat or submit a request. How can I fix it?