How do I fix an Etsy Help Center login loop to contact Support?

Hi! That “Contact Support” sign‑in loop is usually caused by something blocking Etsy’s cross-site login handoff (cookies/redirects/tracking protection), so the quickest fix is to temporarily allow cookies/redirects for Etsy (especially third‑party cookies / cross‑site tracking), disable privacy/ad-block extensions, then sign in on Etsy.com first and only after that open the Help Center and click “Contact support.”

Here are the troubleshooting steps that most often break the loop (do them in this order):

1. Make sure cookies + redirects aren’t being blocked

• Turn off any “block third‑party cookies” setting (even temporarily).
• Allow pop-ups/redirects for Etsy in your browser (some browsers treat the support flow like a redirect chain).
• If you’re on Safari (Mac/iPhone/iPad), temporarily turn off “Prevent cross‑site tracking,” then try again.

1. Disable anything that filters traffic (even if you already tried incognito)
   Incognito/private mode often still keeps some protections on. Fully disable for a test:

• Ad blockers (uBlock, AdBlock, etc.)
• Privacy/tracker blockers (Ghostery, Privacy Badger, Brave Shields, DuckDuckGo extension)
• Script blockers (NoScript)
• Antivirus “web protection” / “safe browsing” add-ons

1. Clear site data for Etsy specifically (not just general cache)
   If you haven’t already done a targeted wipe, remove site data/cookies for these Etsy-related sites, then restart the browser:

• etsy.com
• help.etsy.com (or whatever Help Center subdomain you’re landing on)
  Then try again.

1. Log in first, then go to Contact Support (same browser window)

• Open Etsy.com and confirm you’re truly signed in (you can see your account icon, Shop Manager access, etc.).
• In the same browser (not a separate in-app browser), open the Help Center and click “Contact support.”

1. Try a different sign-in method (this matters more than people think)
   If you use Google/Apple/Facebook sign-in, try switching to email + password for this test. If you don’t know the password, do a password reset and then sign in with email/password—this often fixes “token mismatch” loops.

2. Rule out network/VPN/IP issues

• Turn off VPN/proxy (and iCloud Private Relay, if you use it).
• Try a different network (mobile hotspot/mobile data vs. home Wi‑Fi).
• Restart your modem/router if you can.

1. Update the browser (and try a “clean” browser profile)
   Even if you tried multiple browsers, make sure they’re fully updated. If possible, create a fresh browser profile with zero extensions and try the flow there.

If you just need to reach Etsy Support ASAP: try the Etsy Seller app (or Etsy app) Help/Support path on mobile, because it sometimes bypasses the Help Center web login handoff that loops on desktop.

If you tell me what device/browser you’re on (Chrome/Edge/Firefox/Safari, and desktop vs mobile), and whether you’re using Google/Apple sign-in, I can narrow it down to the exact setting that’s most likely causing your loop.