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How do I stop Etsy coupon codes from being used by non-customers?
Anonymous • in 5 hours • No answers yet
I run a newer Etsy shop and set up automatic coupon codes for favorited items, abandoned carts, and returning customers. For the returning-customer discount, I used a very common code name (like “THANKYOU”), and it looks like shoppers who were never past customers are still able to apply it at checkout.
I’ve turned that promotion off, but Etsy shows the code as valid for up to a year from when it was sent. If a code has already been emailed to some shoppers, can I fully revoke it so it can’t be used by anyone going forward? Also, is there any way to restrict an Etsy coupon to verified returning customers only, or are promo codes generally usable by anyone who finds them?
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