General
Do Etsy Reviews Increase Sales?
Discover how more Etsy reviews boost buyer trust, improve your shop’s SEO, increase conversion rates, and drive consistent sales growth for your listings.
Should I respond to a 1-star review on Etsy when the buyer missed the listing details?
Anonymous • in 10 hours • No answers yet
I sell boxed sets, and I just received my first 1-star review. The feedback seems to be based on a misunderstanding about the quantity included and the sizing, which are explained in the description and shown in the photos.
Is it better to publicly respond to the review, reach out to the customer privately, or leave it alone—and what’s the safest way to handle this without making things worse?
Answers
No answers yet
Related questions
Explore more
Question
Should I publicly respond to a 4-star Etsy review that mentions price and turnaround time?
I sell made-to-order items on Etsy and got a 4-star review about price and turnaround time. Should I reply publicly, and how can I address it professionally?
Question
Can someone at my address buy from my Etsy shop and leave a review?
I run an Etsy shop and my roommate at the same address wants to buy an item and leave a review. Is this allowed, and how do I avoid issues?
Question
Is a 4.7-star rating bad for my Etsy shop after shipping delay reviews?
My Etsy shop rating dropped to about 4.7 after a 4-star review for an international shipping delay. Will it hurt search or trust, and how can I prevent it?
Question
How do I fix the AutoDS error “Create readiness state definition” on Etsy?
I’m trying to import a T-shirt from AutoDS to my Etsy shop, but it fails with “Create readiness state definition.” What does it mean and what Etsy setting should I change?
Question
Why am I getting Etsy favorites but no sales on a higher-priced item?
I’m getting lots of Etsy favorites and traffic on a higher-priced listing but very few sales. What should I change first to improve conversions?
Question
How do Etsy sellers balance time between designing and creating product listings?
I run an Etsy shop selling t-shirts and listing work takes as much time as designing. Which Etsy listing tasks take longest, and what can I automate?
Related posts
Keep reading
General
Why Some Etsy Reviews Don’t Show Up
Discover why Etsy reviews sometimes don’t appear, from eligibility windows and policy removals to technical glitches, missing orders, and filtered star ratings.
General
How to Increase Repeat Customers on Etsy
Boost Etsy repeat customers with unforgettable unboxing, personalized messages, loyalty discounts, fast shipping, and email marketing that keeps your shop top-of-mind.
General
How to Create a Private Etsy Listing as a Seller
Learn how to create private Etsy custom listings step by step, reserve items for one buyer only, manage custom orders, protect pricing, and boost shop sales.
General
Batch Shipping on Etsy: A Simple System
Streamline batch shipping on Etsy with a simple system that saves time, cuts postage costs, automates labels, and boosts order accuracy for happy repeat buyers.
General
Holiday Shipping Deadlines for Etsy Sellers (Planning Guide)
Holiday shipping deadlines guide for Etsy sellers with USPS, UPS, FedEx cutoff dates, processing times, packaging tips, and planning strategies to avoid late deliveries.