How to Increase Repeat Customers on Etsy
Boost Etsy repeat customers with unforgettable unboxing, personalized messages, loyalty discounts, fast shipping, and email marketing that keeps your shop top-of-mind.
This is my first year selling on Etsy, and I’m getting ready to file taxes with an accountant. I’m looking for a clear report I can export from Etsy that shows my sales income and Etsy-related fees (and any other transactions) in a way that’s easy to share.
Is there a built-in Etsy report or export that summarizes my gross sales, refunds, shipping collected, and platform fees for the year, or do I need to pull the data from monthly statements and organize it myself?
Hi! Yes—Etsy does have a built-in export that’s usually the easiest “one file” to hand your accountant: download the Etsy Payments CSV for the full year. It includes your Etsy Payments activity (sales, refunds, shipping charged, taxes collected, and most Etsy fees) in a spreadsheet format, and you can set the date range to the whole year so you don’t have to compile month-by-month.
Here’s what I’d download and share for first-year taxes (most accountants are happy with these):
1) Etsy Payments CSV (full year) — the main one
This is typically the best file for reconciling gross sales, refunds, shipping collected, taxes collected, and fees, because it’s line-by-line activity rather than just a summary.
2) Monthly Statements CSVs (optional, but great for summaries/checking)
Monthly statements are helpful if your accountant likes month totals, but you usually don’t need to organize everything manually if you’re already providing the full-year Etsy Payments CSV.
3) Orders CSV (optional, if they want order-level detail)
4) 1099-K (if you’re issued one)
One quick heads-up: a 1099-K (if you get one) reports gross payment volume and doesn’t subtract refunds/fees the way your profit does—so your accountant will typically use the Etsy Payments CSV (and/or statements) to reconcile fees, refunds, and other adjustments.
If you tell me what country you’re in (US vs non-US) and whether you used things like Etsy Ads, Offsite Ads, shipping labels, or Etsy Payments only, I can suggest the cleanest combo of exports so your accountant gets everything with minimal extra work.
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