Etsy Seller Questions - Page 17
Find answers to common questions about SpySeller tools and services - Page 17.
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Latest questions
How do I handle Etsy free shipping when a buyer’s location requires an extra shipping charge?
I offer free shipping on Etsy, but some remote addresses cost more to ship. How can I charge the extra shipping fee without violating Etsy policies?
Anonymous2 quarters ago1 answer
Do I get Etsy Offsite Ads fees refunded if I cancel an order?
I run an Etsy shop and need to cancel an order from an Offsite Ad. Will Etsy automatically reverse the Offsite Ads fee after a cancellation and refund?
Anonymous2 quarters ago1 answer
What should I do if Etsy refunded a buyer but they kept the item?
Etsy refunded my buyer, but they still have the item and haven’t returned it. How can I dispute this and prevent it on future orders?
Anonymous2 quarters ago1 answer
Do I get Etsy Offsite Ads fees refunded if I cancel an order?
I need to cancel and fully refund an Etsy order attributed to Offsite Ads, and I’m unsure if Etsy returns the Offsite Ads fee automatically.
Anonymous2 quarters ago1 answer
How should I price PNG digital bumper sticker designs and set an Etsy Ads budget?
I sell handmade PNG digital downloads on Etsy and want to set fair pricing in Canadian dollars and a realistic Etsy Ads budget for my shop or listings.
Anonymous2 quarters ago1 answer
How can I charge higher Etsy shipping rates for Hawaii and Alaska?
I sell physical products on Etsy and need separate shipping rates for Hawaii and Alaska, since my current U.S. shipping profile loses me money.
Anonymous2 quarters ago1 answer
How do I mark an Etsy digital art adopt order as completed and deliver the file?
I sell digital character adopts on Etsy and can’t find how to upload/deliver the file or mark the order as complete. How should I set it up?
Anonymous2 quarters ago1 answer
How does Etsy handle shipping charges and label costs in seller payouts?
I’m confused about how Etsy includes the buyer’s shipping charge in my payout and how it’s offset by Etsy shipping label costs and fees.
Anonymous2 quarters ago1 answer
Why did Etsy charge me a refund fee in addition to the customer refund?
I sell on Etsy and after a buyer complaint and refund, I also got a $40 refund-related fee. What could it be and how do I verify it’s correct?
Anonymous2 quarters ago1 answer
How do I set up an Etsy pre-order listing with a longer processing time?
I sell physical products on Etsy and want to offer a pre-order by using a longer processing time. What’s allowed, and what should I include to set buyer expectations?
Anonymous2 quarters ago1 answer
What should I do if an Etsy buyer cancels a custom order stuck in customs?
I shipped a high-value custom Etsy order that’s stuck in customs, and the buyer wants to cancel after seeing photos. How does Etsy handle this?
Anonymous2 quarters ago1 answer
Do I have to report Etsy income if my sales were under $500?
I opened an Etsy shop last year with under $500 in sales and a small net profit. Do I still need to report Etsy income and file as self-employed?
Anonymous2 quarters ago1 answer
Why does Etsy block my new listings as “restricted item” when I sell wood?
My Etsy shop sells wood craft bundles, but new listings are blocked as “restricted item” during publishing. What can I do, and why might Etsy flag wood?
Anonymous2 quarters ago1 answer
Why do my Etsy listings keep switching to a custom shipping profile?
I apply saved shipping profiles to new Etsy listings, but they later switch to “Custom.” What causes this and how can I stop it on new listings?
Anonymous2 quarters ago1 answer
How do I avoid an Etsy funds reserve when POD orders show “no tracking”?
I run a print-on-demand Etsy shop and some orders show “no tracking” in Etsy, leading to longer payout holds. How can I prevent or reduce reserves?
Anonymous2 quarters ago1 answer
How do I explain Priority shipping on Etsy for last-minute made-to-order orders?
I sell made-to-order birthday items on Etsy and buyers ask if orders will arrive by a certain date. How do I clearly explain Priority shipping upgrades and costs?
Anonymous2 quarters ago1 answer
Can I sell modified crochet plushies on Etsy, and how should I credit the pattern designer?
I sell crochet plushies on Etsy using a designer’s patterns. I combined and tweaked two patterns—does this violate a no-mods rule, and how should I credit them?
Anonymous2 quarters ago1 answer
Why are my Etsy Ads stats missing or not updating in my dashboard?
I run Etsy Ads, but my dashboard stats aren’t updating or look incorrect. Why does this happen, and how can I troubleshoot tracking and reporting?
Anonymous2 quarters ago1 answer
Why can’t I find my Etsy seller post asking about international shipping?
I’m an Etsy seller trying to ship an international order, but my earlier post isn’t showing up. What causes posts to disappear, and what should I check?
Anonymous2 quarters ago1 answer
Should I publish Etsy seasonal listings with okay photos or wait for better ones?
I’m behind on uploading Valentine’s Day Etsy listings and my photos aren’t my best. Should I list now with “good enough” photos or wait to reshoot?
Anonymous2 quarters ago1 answer