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Etsy Seller Questions - Page 18

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Latest questions

Why won’t Etsy USPS letter labels show up on my SCAN form?

Anonymous3 quarters ago1 answer

Should I message the buyer if Etsy USPS tracking still says “awaiting package”?

Anonymous3 quarters ago1 answer

Do I have to refund or replace on Etsy if buyer claims shipping damage without packaging photos?

Anonymous3 quarters ago1 answer

Why did an Etsy buyer pay more than my item price on an international order?

I sell physical items on Etsy and a UK buyer paid more than my listing price, with my seller payout higher too. What causes this and where can I confirm it?
Anonymous3 quarters ago1 answer

Why won’t Etsy USPS letter labels show up on a SCAN form?

I switched to Etsy USPS letter postage, but SCAN forms say no labels available. Should letter labels be eligible, and how can I confirm USPS acceptance?
Anonymous3 quarters ago1 answer

Should I message an Etsy buyer if USPS tracking says "Awaiting Item"?

I shipped an Etsy order but USPS tracking still says "awaiting item." Should I message the buyer now, and when should I offer a replacement or refund?
Anonymous3 quarters ago1 answer

What are cheaper Printify alternatives for Etsy print-on-demand shirts with high shipping costs?

I run an Etsy shop selling POD t-shirts and shipping costs are killing my margins. What Printify alternatives work with Etsy and how should I compare them?
Anonymous3 quarters ago1 answer

Do I have to refund or replace if an Etsy order arrived damaged without packaging photos?

A buyer says an Etsy order arrived damaged but only sent item photos, not packaging. I’m asking if I must refund/replace and if Etsy Purchase Protection covers it.
Anonymous3 quarters ago1 answer

Why did an Etsy buyer pay more than my listed item price for an international order?

I sell physical items on Etsy from the US and a UK buyer paid more than my listed price. Why might this happen, and where can I confirm the exact charges?
Anonymous3 quarters ago1 answer

Why won’t Etsy USPS letter labels show up on a scan form?

I’m buying USPS letter postage through Etsy, but scan forms say no labels are available. Are Etsy USPS letter labels eligible, and how do I confirm USPS acceptance?
Anonymous3 quarters ago1 answer

What should I do if Etsy postcard orders are delayed for weeks in the mail?

I sell postcards on Etsy in stamped envelopes, and an order is delayed for weeks. Should I replace, refund, or wait, and how do I set expectations?
Anonymous3 quarters ago1 answer

Why does Etsy show “payment not completed” when the buyer says it’s confirmed?

My first Etsy order shows “payment not completed” in Shop Manager even though the buyer says it’s confirmed. What should I do before fulfilling?
Anonymous3 quarters ago1 answer

What are cheaper Etsy print-on-demand alternatives to Printify for T-shirts shipping to the US and Canada?

I sell print-on-demand T-shirts on Etsy and Printify production plus shipping costs leave me little profit. Are there cheaper POD options for US/Canada or should I adjust Etsy pricing and shipping?
Anonymous3 quarters ago1 answer

Do I have to refund or replace an Etsy order if the buyer won’t show packaging damage?

I sell higher-priced physical items on Etsy and a buyer says it arrived damaged but won’t share packaging photos. Do I need to refund/replace, and will Etsy Purchase Protection cover it?
Anonymous3 quarters ago1 answer

How do I pay an overdue Etsy account balance I owe?

I run an Etsy shop and need to pay an overdue Etsy outstanding balance. Where do I pay it in Shop Manager, and what payment methods can I use?
Anonymous3 quarters ago1 answer

What should I do if Etsy postcard orders are delayed in USPS letter mail?

I run an Etsy shop shipping postcards in untracked envelopes, and one USPS letter mail order is delayed over three weeks. Should I refund or replace?
Anonymous3 quarters ago1 answer

Why does Etsy show “payment not completed” after my first order?

I got my first Etsy order, but Shop Manager shows “payment not completed” even though the buyer says it’s confirmed. Should I start production or wait?
Anonymous3 quarters ago1 answer

What are cheaper Etsy print-on-demand alternatives to Printify for t-shirts?

I run an Etsy POD t-shirt shop and shipping plus base costs ate most of my sale price. Are there cheaper Etsy-integrated POD options or ways to cut shipping?
Anonymous3 quarters ago1 answer

Do I have to refund or replace if an Etsy buyer claims shipping damage without packaging photos?

I sell physical items on Etsy and a buyer claims shipping damage but only sent item photos. Do I need to refund/replace, and will Etsy Purchase Protection apply?
Anonymous3 quarters ago1 answer

How can I improve my Etsy shop photos, SEO, and traffic after reopening?

I reopened my Etsy shop and need help improving listing photo quality, Etsy SEO (titles/tags/descriptions), and getting consistent traffic.
Anonymous3 quarters ago1 answer