Why Your Etsy Listings Get Views but No Sales
Turn your Etsy views into steady sales with better keywords, pricing, photos, and conversion-focused listing tweaks that build trust and boost shop revenue.
I sell products on Etsy and have been frustrated that my listing photos can crop differently depending on where shoppers see them (mobile vs. desktop, search vs. listing page).
It looks like Etsy may be rolling out thumbnail previews for multiple aspect ratios, but I’m not sure how to access it or whether it’s reliable yet. Where can I check these thumbnail previews, and what’s the best way to format my photos so they don’t get awkwardly cropped in different placements?
Hi! The most reliable place to control/preview Etsy thumbnail cropping right now is still inside your listing editor using Crop + Adjust thumbnail (because that’s what Etsy uses to generate the main thumbnail shoppers see in a lot of placements). If Etsy’s “multi–aspect ratio thumbnail preview” is showing for some sellers, it’s typically an experiment/rollout—so if you don’t see it in your listing photo tools, you probably just don’t have access yet (and you can’t force-enable it).
Here’s where to check what Etsy will actually crop:
If you want to see how it looks in real shopper contexts (where aspect ratios vary), do quick spot-checks:
Best photo formatting to avoid awkward cropping (works even when Etsy changes layouts):
A simple workflow that prevents most thumbnail headaches:
If you tell me what you sell (example: mugs, stickers, shirts, art prints, etc.) and whether your first photo is currently portrait, square, or landscape, I can suggest a safer composition (and where to leave negative space) for your specific product type.
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