International Shipping on Etsy: Customs Forms Explained
Ship Etsy orders worldwide with confidence using clear customs forms, accurate HS codes, duties, taxes, and tariff info to avoid delays and surprise fees.
I’m considering opening an Etsy shop from Ireland selling small physical items like acrylic signs or greeting cards. I’m unsure how shipping charges work on Etsy—do sellers usually include postage in the item price, or do buyers pay it at checkout?
If I’m shipping from Ireland, what’s the best way to calculate and set postage prices for Ireland, the UK, Europe, and other international destinations so I don’t lose money on shipping?
Hi! On Etsy you can do it either way: you can charge postage to the buyer at checkout (you set a shipping price on the listing/shipping profile), or you can offer “free shipping/free delivery” and build the postage cost into your item price—Etsy will support both, so it’s really a pricing strategy choice.
Since you’re shipping from Ireland, the simplest setup is usually fixed rates in Shipping/Delivery profiles (rather than Etsy “calculated shipping,” which is mainly available to sellers in the US/Canada with certain carriers). You’ll create a profile, set your processing time, then set what you’ll charge for:
Here’s a practical way to set rates so you don’t lose money:
1) Work out your true “ship cost” per product
For each item type (e.g., greeting card vs acrylic sign), figure out:
2) Decide: “buyers pay shipping” vs “free shipping”
3) Use “One item” + “Additional item” to avoid overcharging on multiples
When you set fixed postage, Etsy lets you set:
4) Don’t guess—price from the worst-case packaging
Especially for acrylic signs, price based on the sturdier packaging you’ll actually need (better protection = fewer breakages = fewer refunds/replacements). If some designs are heavier/bigger, either:
5) Plan for UK customs & international paperwork
Shipping from Ireland to the UK is treated as international shipping (customs forms, potential import VAT/fees on the buyer’s side depending on order value and rules). Make sure your item descriptions are accurate and you’re comfortable with the buyer potentially paying import charges—this avoids surprises and “item not received / refused delivery” headaches.
If you tell me roughly (a) typical packed weight/size for your greeting cards and your acrylic signs, and (b) whether you’ll ship with An Post or a courier, I can suggest a simple shipping profile structure (and how to set “additional item” rates) that usually works well for Ireland/UK/EU/worldwide.
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