SpySeller

How do I change my return/shipping label address on Etsy after moving?

AAnonymous
1 answer

I run an Etsy shop and recently moved to a new state. When I buy shipping labels through Etsy, the labels are still showing my old return address.

Where do I update my shop’s address so new labels print with the correct return/shipping-from address, and is there anything else I should change in my shop settings after moving?

Answers

Hi! To fix the return address on Etsy shipping labels, update your Shipping From address in Shop Manager → Settings → Shipping settings → Shipping label options. Save it, and any new Etsy shipping label you buy should print with the new return/shipping-from address (and it’ll also be the address Etsy uses for USPS pickup requests).

A couple extra “after moving” updates you’ll want to check:

  • Per-label check (quick fix): When you go to buy a label (Orders → “Get labels”), look for Shipping from and click Edit if it’s still showing the old address.
  • Already-purchased labels: If you already bought a label with the wrong return address, you generally can’t edit that label after the fact—most sellers cancel/refund the unused label (if eligible) and purchase a new one after updating the Shipping From address.
  • Shop location (what buyers see): Update your shop’s public location in Shop Manager (edit shop/pencil icon near your shop name). This is for local search/“ships from” style display, not the label return address.
  • Public profile location (optional): If you show your city on your Etsy profile, update that in Account settings → Public profile.
  • Legal/tax address (important): If you use Etsy Payments, review Shop Manager → Finances (or Payment settings) → Legal and tax information and make sure your address is current there too (this is separate from shipping label settings).

If you tell me whether you’re using USPS, UPS, or FedEx labels through Etsy (and whether you use calculated shipping), I can point out the one or two other spots that sometimes still keep an old ZIP code around.

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