SpySeller

How do I tell what’s wrong with an Etsy listing that isn’t getting views?

Anonymous • in 4 hours • 1 answer

I sell handmade essential oil holders and recently listed a new design I was excited about, but it’s getting very little traffic and no traction so far.

I feel like my photos are some of my best, and I tried to use relevant keywords and tags, but the listing has only gotten a small number of views. I’m not sure if the issue is my SEO, the way I’m describing the product, pricing/shipping, or simply low demand for this type of item.

What’s the best way to diagnose why an Etsy listing isn’t getting views and figure out what to change first?

Answers

Hi! The fastest way to diagnose “no views” on an Etsy listing is to treat it like a funnel: (1) are you getting shown in search at all (impressions), (2) are people clicking (CTR), and (3) are they favoriting/adding to cart/buying (conversion)—because each stage points to a different fix.

Here’s how to figure out what’s actually wrong, in the most efficient order:

1) First, confirm whether it’s a visibility problem or a click problem

Go to Shop Manager → Stats and look specifically at this listing.

  • Low views + low visits from Etsy search = Etsy isn’t showing you much (SEO/relevancy/category/competition issue).
  • You’re getting visits but almost no clicks from search (you’ll usually notice impressions without traffic if you’re using Ads, or just a trickle of search visits) = thumbnail/price/offer doesn’t look compelling in search.
  • You’re getting clicks but no favorites/carts/sales = listing page offer problem (photos beyond the first, description clarity, price/shipping, trust signals, or mismatch between keyword and product).

If you don’t see much Etsy search traffic at all, start with steps 2–4 below before changing photos.

2) Use your Stats to see the exact search terms Etsy is matching you to

In Stats, check Search terms that led to the listing (even if it’s only a few). This tells you whether Etsy “understands” your product.

What to look for:

  • Too broad terms (e.g., “essential oil,” “gift,” “holder”) → you’re buried in massive competition.
  • Wrong intent terms (e.g., people searching for an “essential oil case” but you sell a “display stand”) → you’ll get low clicks or quick bounces.
  • Hyper-niche terms with tiny volume → you may be perfectly optimized… but for low demand.

What to change first if terms look off:

  • Adjust category + attributes (these matter a lot for Etsy SEO because they act like extra “tags”).
  • Tighten the primary keyword (the main phrase your buyer would type) and make sure it’s clearly reflected in your title/tags/first photo.

3) Check your category and attributes (this is a common “invisible” traffic killer)

For handmade essential oil holders, the difference between “Home & Living > Storage” vs “Home Decor” vs “Bath & Beauty accessories” can massively affect where you appear.

Quick checklist:

  • Pick the most specific category available (not a generic one).
  • Fill all relevant attributes Etsy offers (material, color, room, occasion, style, etc.).
  • Make sure you’re using the right product language: holder / stand / rack / organizer / display / storage—buyers use different words.

If you only do one “SEO” thing today, do this, because it can unlock more search placements without rewriting everything.

4) Audit the first photo like it’s a search ad (CTR is everything)

Even if your photos are gorgeous, Etsy search is harsh: people decide in 1 second.

For your first image (thumbnail):

  • Show the entire product clearly (not too artsy, not too zoomed in on a detail)
  • Make it obvious what it holds (often: include oils in the photo if allowed and if it helps understanding)
  • Use bright, clean lighting and a simple background (clutter reduces clicks)
  • If your new design is unusual, make the function instantly clear (people skip what they don’t “get” fast)

If you suspect click issues, try swapping only the first photo and give it a few days to a week to see if views improve.

5) Make sure you’re not accidentally pricing yourself out at the search-results level

Buyers compare fast. Even if your price is fair, the presentation of the total can hurt clicks.

Check:

  • Shipping cost + delivery time (a high shipping price or long processing time can lower clicks)
  • Whether your item looks “premium” enough in the thumbnail to justify the price
  • If competitors bundle more (e.g., sets, personalization, wall mount options) at similar price points

A good test: if you lowered price by $3–$5 or adjusted shipping (where possible), would your listing look more “no-brainer” next to others?

6) Decide whether it’s low demand vs high competition (without guessing)

Do a quick Etsy-only reality check:

  • Search Etsy for the main phrase you’re targeting (like “essential oil holder” / “essential oil stand” / “essential oil organizer”).
  • Note: are there thousands of results (competition problem) or very few (could be low demand or just the wrong wording)?
  • Look at what’s ranking: are top listings mostly rack/organizer style, travel cases, wall-mounted shelves, car visor holders, etc.? That tells you what shoppers mean by the phrase.

If demand exists but competition is brutal, your best move is usually to go more specific:

  • “essential oil roller bottle holder”
  • “15ml bottle organizer”
  • “travel essential oil case” (only if it truly is)
  • “wood essential oil display stand”
  • “roller bottle stand gift”

7) Change one thing at a time (or you won’t know what worked)

If the listing has very few views, I’d prioritize changes in this order:

  1. Category + attributes
  2. Title + tags (aim for clearer buyer phrases, not clever wording)
  3. First photo (thumbnail)
  4. Price/shipping/processing time
  5. Description (focus on clarity + what’s included + sizing + use cases)

Descriptions usually affect conversion more than views, so I wouldn’t rewrite your whole description first unless people are clicking and leaving.

If you want, paste your listing title + the first photo (or describe it) + your top 5 tags, and tell me whether your Stats show any Etsy search terms yet. I can help you pinpoint whether this is mainly an Etsy SEO/relevancy issue or a click/offer issue and what to change first.

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