Etsy Seller Questions - Page 9

I’m a new Etsy seller and buyers have claimed damaged items or missing deliveries. Is this common, and how should I handle documentation, returns, carrier claims, and Etsy refunds?

I sell instant digital downloads on Etsy, but buyers still expect physical items and ask for refunds. How can I reduce mistakes and handle reviews?

I ship lightweight sticker orders on Etsy with letter mail labels, but tracking is unreliable and buyers report missing deliveries. What more reliable options do I have?

I have an Etsy order marked delivered by tracking, but the buyer says it never arrived. What steps should I take with the buyer, carrier, and Etsy?

An Etsy buyer says my handmade beaded bracelet bead shattered after a few days of normal use. Should I request photos, offer a replacement, or refund?

I’m a new New York Etsy seller and I’m confused about NY sales tax. If Etsy collects and remits tax, do I still need a Certificate of Authority and file returns?

I sell Canva templates on Etsy and got a 1-star review claiming they had to pay for Canva. Should I message the buyer, reply publicly, or try removal?

I sell custom, made-to-order items on Etsy, and a buyer wants to keep both items but also get a free remake of the piece they don’t like.

I sell custom collage artwork on Etsy and a recent buyer went quiet after delivery. What’s the best way to follow up, and how long should I wait?

I sell vintage collectibles on Etsy, and a buyer left a 5-star review but mentioned a disclosed chip. Should I reply publicly or leave it?

I run an Etsy shop and the Help Center sends me back to sign-in when I click “Contact Support,” so I can’t chat or submit a request. How can I fix it?

I sell digital products on Etsy and got an order showing as not paid even though it counts as a sale. Do I need to do anything, or will the buyer complete payment before delivery?

I sell custom trading cards and need Etsy to apply bulk pricing automatically by quantity at checkout, or a listing setup to prevent option/quantity mismatches.

I sell on eBay and want to copy listings to Etsy (and eventually Shopify) without recreating them, keeping photos, variants, and descriptions organized.

I’m opening an Etsy shop in Ireland and want to know how Etsy shipping works—whether buyers pay at checkout or I include postage, and how to set rates.

I’m starting an Etsy sticker shop and stickers feel saturated. What matters most early on—Etsy SEO, photos, pricing, branding, or product variety—to get seen?

I run a small Etsy shop and drive orders to the post office. Do I need commercial auto coverage or separate business insurance, and does it vary by insurer or location?

I run a print-on-demand Etsy shop and my daily views dropped even after adding more listings. What common issues cause this, and what should I check first?

I restarted my Etsy shop and Etsy put my account on a payment reserve, shrinking my payouts. What causes it, how long it lasts, and how can I manage cash flow?

I run an Etsy shop and want polished packaging inserts (thank-you cards and stickers). Are auto-generated branding tools print-ready, or are templates better?