SpySeller

Can Etsy sellers leave a review for buyers after a sale?

AAnonymous
1 answer

I just made my first sale on Etsy, and the buyer left a 5-star review. I’d like to show appreciation and leave positive feedback for the buyer as well.

Does Etsy allow sellers to leave reviews for buyers, or is there another appropriate way to thank them publicly or within Etsy?

Answers

Hi! Congrats on your first Etsy sale—so exciting. Etsy doesn’t currently let sellers leave a “buyer review” the way some marketplaces do, so you can’t post positive feedback on the buyer’s profile after a sale.

If you want to thank them within Etsy, you’ve got a couple good options:

  • Reply publicly to their review (this shows on the review in your shop). Keep it short and warm, like “Thank you so much for your kind words—I’m thrilled you loved it!”
    One important heads-up: once you post a public response, the buyer usually can’t edit their review anymore, so many sellers only respond publicly when needed (like to address an issue), and skip responding to 5-star reviews.

  • Send a private Etsy message thanking them (totally fine—just don’t overdo it). A simple one-liner is perfect, and you can include a small thank-you coupon code if you want, without pressuring them.

For future orders, you can also add a friendly post-purchase “Message to Buyers” (your automatic note) that thanks customers—this is a nice, low-pressure way to show appreciation without needing to message each person manually.

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