Did Etsy remove the minimum word requirement for buyer reviews?

Hi! Yes—on Etsy it’s possible for a buyer to leave a star rating with no written comment, so those “star-only” reviews usually aren’t a glitch on your end. Etsy has also tested/updated the review flow in different places (app vs. desktop), so you can see a mix of review styles depending on how the buyer left it.

A few common reasons the text might be missing:

• The buyer simply submitted stars only (some review flows let them leave the comment box blank).
• The buyer originally wrote something, then edited their review and removed the text (buyers can edit during the review window unless you’ve posted a public response).
• Etsy removed the written comment but left the star rating if the text violated review rules (for example, it included private info, harassment, spam, etc.).

If you’re tempted to respond publicly, quick heads-up: once you post a public response to an Etsy review, the buyer usually can’t edit that review anymore—so if you think they may add details later, you might want to wait.